Inn Side View - Consulting and Seminars for Innkeeping
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The following is a partial listing of consulting services provided by
INN SIDE VIEW:

WEB SITES
   Web Site Development
   Web Site Review
   Web Site Maintenance 
   Web Site Marketing

COMPUTER FUNCTIONS
   Selection
   Networking
   Reservation Programs
   Financial Programs

PHYSICAL PROPERTY INSPECTIONS
   Exterior - Guest's First Impression
   Common Areas
      Guest Comfort and Appeal 
      Functionality
   Dining Areas
      Guest Comfort and Appeal
      Functionality
   Individual Guest Room Punch Lists
      Maintenance Needs
      Housekeeping Needs
      Guest Needs
      Improvement Suggestions 

FINANCIAL SERVICES
   Financial Plan Development 
   Financial Accounting Systems
   Financial Review and Recommendation
   Personnel Cost Analysis
   Employee Filings
   Guest Room Rates

KITCHEN OPERATIONS
   Staffing
   Menu Rotation
   Serving Methods
   Garnish Techniques
   Short Cuts
   Scheduling
   Food Procurement
   Inventory

OFFICE OPERATIONS
   Efficient Systems
   Organizing Paperwork
   Organizing Tasks

COOKBOOK
   Cookbook Review
   Cookbook Development
   Cookbook as a Profit Center
   Cookbook Marketing

GUEST SERVICES
   Establishing a Service Level
   Check-In Procedures
   Check-Out Procedures
   Breakfast Service
   Dealing with Guest Complaints
   Telephone Access
   Amenities
   Feedback Systems

PERSONNEL MANAGEMENT
   Checklist Management
   Writing Job Descriptions
   Recruiting
   Screening
   Interviewing
   Reference Checking
   Hiring
   Scheduling
   Training
   Motivating
   Rewarding
   Terminating

GIFT SHOP
   Inventory Suggestions
   Location Recommendation
   Financial Aspects
   Cost
   Mark Up
   Profit

BROCHURE
   Brochure Review
   Brochure Development

MARKETING
   Telephone Sales Techniques
   Logo Review
   Logo Development
   Press Kit Review
   Press Kit Development
   Business Card Review
   Business Card Development
   Stationary Review
   Stationary Development
   Signage
   Photography Tips
   Off-Season Marketing Techniques

HOW TO ACHIEVE DESIRED RATINGS

ELEMENTS OF A COMFORTABLE GUEST ROOM

SELLING YOUR INN
   Getting Prepared Financially
   Sales Information Package
   Preparing the Physical Plant
   Computing Sales Price

BUYING AN INN
   Making a successful choice - both personally and financially 

TRANSITION OF OWNERSHIP
   Achieving the perfect transition from one owner to the next

 928-284-3164
E-mail: Carol@RogerandCarol.com
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